Returns & Refunds Policy

This page explains our returns and refunds policy. We want you to be happy with every order. If something goes wrong, here is what to do.

This policy applies to purchases of our products, including herbal blends, books, journals, guides and digital materials.

Some items are not eligible for return due to hygiene/safety and the nature of digital content.

Where required by law, applicable consumer rights still apply.

Because blends are consumable products, we do not accept returns once an order has left our facility.

If your order arrives damaged, defective, incorrect, or opened, do not use it.

Contact us within 7 days of delivery with:
• A photo of the product and packaging
• Your order number
• A description of the issue

We will provide a replacement or refund where appropriate.

All physical and digital educational products are final sale once delivered, unless required otherwise by law.

For all Return and Refund Policy questions, please contact us here

Effective Date: May 20, 2026 | Last updated: May 20, 2026 | Website: www.botanicalembersco.shop

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